Free cancellation

Shared transfers

You can cancel the ticket anytime before the departure for free.

Following conditions apply:

Time Before Departure Money Refund Credit Refund Fee
Up to 24 hours 100% 0% 0%
Less than 24 hours 0% 100% 0%

If you cancel the ticket less than 24 hours before the departure, we don't send the money back but you won't lose it - you can use the credit for your next travel with us or you can give it to someone else.

Private transfers

Time Before Departure Money Refund Fee
Up to 7 days (168 hours) 100% 0%
7 - 3 days (167 - 24 hours) 50% 0%
Less than 24 hours 0% 0%