Free cancellation

During the Covid-19 pandemic, we have refunded the full amount to all affected customers back to their credit cards.
Time Before Departure Money Refund Fee
Up to 24 hours 100% 0%
Less than 24 hours 0% 0%

Please note that if you have paid for a package that includes third-party services (e.g. entrance fees), the relevant amount may not be refundable.